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Loyalty Program

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Loyalty Program

loyaltyWe believe in rewarding our loyal customers. We have introduced our exclusive loyalty program to express our appreciation for your continued support. Our loyalty program offers special discounts and benefits to our most valued customers, ensuring your loyalty is recognized and rewarded.

How does it work?

When you place an order for your printing needs and see a loyalty discount automatically added to your order at checkout, your account has either been manually reviewed or automatically qualified through our system. Alternatively, you might be eligible for a loyalty discount if you are an active sales broker. Both programs are regarded as loyalty and entitle you to special benefits.

Our loyalty program begins with a review of our most active accounts. This review process is supported by AI technology, which regularly evaluates account activity and adjusts loyalty status based on key factors such as frequency of orders, order cancellations, adherence to print-ready templates, timely proof approvals, and overall consistency in transactions. This ensures your loyalty is continually recognized and updated without the need for a manual application.

Discount levels are assigned to individual accounts based on these considerations and other relevant metrics tracked over time.

Please note: Applications for our loyalty program are not accepted. Instead, eligibility is determined automatically through ongoing review.

If you are a member of our loyalty program, a loyalty discount will be applied to your order automatically during the final step of checkout, right on the payment screen. It’s our way of ensuring your ongoing support is reflected in your final cost.

Are you a reseller or a broker?

You are already in our loyalty program if you are an active reseller or broker.

What is the difference between Broker's Program and the Loyalty Program?

Both programs receive discounts based on factors like order frequency, account history, proof approvals, and file readiness. The loyalty program is open to anyone and is reviewed periodically by our system. The broker program offers more aggressive wholesale pricing, has higher order volume requirements, and is reserved for qualified professionals such as graphic designers, print brokers, print shops, and freelancers.

What happens if you don't use your account for a while?

We understand your needs may change. However, to keep the loyalty program exclusive to our most active users, inactive accounts may gradually move to a lower discount tier or eventually become ineligible. This process is handled automatically based on account activity.

Why did my Loyalty Level change?

If your orders are canceled, if you frequently re-upload designs after placing an order, or if your design files are not provided in high-resolution and print-ready format, these situations can negatively affect your loyalty status. Our system automatically reviews and applies these changes, which may result in a reduction or even removal of your loyalty discount level.

We value your continued trust and strive to show our appreciation through meaningful benefits that reflect your support.

Sincerely,

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tel: 801.477.7234
[best contact] e-mail: info [at] cardsandbanners.com
address: Salt Lake City, UT 84107
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