IMPORTANT! You can re-upload files for an existing order up to 2 times per order at no charge. If you need to re-upload files for a 3rd time or more, there will be a $10 non-refundable re-upload service fee for each additional upload after the 2nd time for that specific order. Please be advised that your turnaround time is reset each time you upload new files, and it begins after you approve your final proof for production. If you have already approved your files to be sent to production, or if your order status shows that your order is in print, then it is too late to re-upload new files for that order.

We highly recommend that you use our blank templates as guides when setting up your design to ensure that your files will be set up correctly.

Do not upload Word document files, publisher files, or any other format that is not accepted. Files other than accepted ones will not upload; you must convert them to one of the accepted formats before uploading.

Accepted File Formats: .TIF, .TIFF, .EPS, .AI, .PSD, .JPG, .PNG & .PDF. (Do not upload Word documents, instead save it as .PDF)

DON'T STOP ON STEP 2!

If you have not received a confirmation number and a "thank you" screen at the end of your upload, then you have not completed your transaction. You are halfway there, and your files are just waiting in your shopping cart. You will have to proceed to checkout in order to complete your transaction.