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File re-upload (or missing file upload)

IMPORTANT! You can re-upload files for an existing order up to 2 times per order at no charge. If you need to re-upload files for a 3rd time or more, there will be a $10 non-refundable re-upload service fee for each additional upload after the 2nd time for that specific order. Please be advised that your turnaround time is reset each time you upload new files, and it begins after you approve your final proof for production. If you have already approved your files to be sent to production, or if your order status shows that your order is in print, then it is too late to re-upload new files for that order.

We highly recommend that you use our blank templates as guides when setting up your design to ensure that your files will be set up correctly.

Do not upload Word document files, publisher files, or any other format that is not accepted. Files other than accepted ones will not upload; you must convert them to one of the accepted formats before uploading.

Accepted File Formats: .TIF, .TIFF, .EPS, .AI, .PSD, .JPG, .PNG & .PDF. (Do not upload Word documents, instead save it as .PDF)

DON'T STOP ON STEP 2!

If you have not received a confirmation number and a "thank you" screen at the end of your upload, then you have not completed your transaction. You are halfway there, and your files are just waiting in your shopping cart. You will have to proceed to checkout in order to complete your transaction.

Step 2



File re-upload
(or missing file upload)

? Please provide the order number for which you are uploading new files.



? PRODUCT AND SIZE:

If you have ordered multiple products or the same product in different sizes, kindly specify which product or size you are uploading the files for.





? ACCEPTED FILE FORMATS:

You can upload the following file formats: .TIF, .TIFF, .EPS, .AI, .PSD, .JPG, .PNG, and .PDF.
Avoid uploading Word documents or publisher files. Instead, save them as a .PDF file format.

If you try to upload an artwork file that isn't in the approved file format, a red warning message will appear on the top of your shopping cart screen. Only file formats that are accepted will be uploaded with your order.

If you receive a 404 error, your file is too large. The maximum file size for an upload is 75MB (megabytes) per file. If your files exceed this size, consider uploading them in .jpg format. Ensure that your files are the correct size and resolution. If you want to upload a file in a different format, you must flatten all layers and convert the text to outlines.

We recommend using our blank templates as a guide when creating your design to ensure your files are set up correctly. NO CROP MARKS!

Max. file upload size: 75MB




? ACCEPTED FILE FORMATS:

You can upload the following file formats: .TIF, .TIFF, .EPS, .AI, .PSD, .JPG, .PNG, and .PDF.
Avoid uploading Word documents or publisher files. Instead, save them as a .PDF file format.

If you try to upload an artwork file that isn't in the approved file format, a red warning message will appear on the top of your shopping cart screen. Only file formats that are accepted will be uploaded with your order.

If you receive a 404 error, your file is too large. The maximum file size for an upload is 75MB (megabytes) per file. If your files exceed this size, consider uploading them in .jpg format. Ensure that your files are the correct size and resolution. If you want to upload a file in a different format, you must flatten all layers and convert the text to outlines.

We recommend using our blank templates as a guide when creating your design to ensure your files are set up correctly. NO CROP MARKS!

Max. file upload size: 75MB






& FREE SHIPPING!

FILE UPLOAD: Can take up to 10 minutes. After clicking "ADD TO CART" do not click back. Do not click on any links. Please wait for the next page.

IMPORTANT NOTICE! Production time is an estimate, not a guarantee. Shipping time begins after your order is printed and accepted by the carrier. Business days are Monday to Friday, excluding weekends and holidays.
. Contact
tel: 801.477.7234
[best contact] e-mail: info [at] cardsandbanners.com
address: Salt Lake City, UT 84107
business hours: 24/7 online access
customer support: Monday - Friday
9:00am - 5:00pm MST
We are a web-based printing company.
All orders must be placed thru our website.
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